← Products · DialectDesk

Your bot reads Arabic.
Your customers write Najdi.

WhatsApp is the Kingdom’s primary service channel, but Modern-Standard-Arabic bots miss how Saudis actually write — so the volume falls back on human agents. We build an agent that understands the dialect and answers from your data. Chat with it now.

A Saudi contact centre where Kaephor's Gulf-dialect WhatsApp agent answers customers

Hands-on

Message it in dialect. Then switch the bot off.

Send a Najdi or Hijazi message and watch it answer. Then flip to the Modern-Standard-Arabic bot and send the same thing — see what your customers get today.

DialectDesk · WhatsApp live demo

Send a message to chat with the agent

A demonstration on sample replies: comprehension, the grounded answers and the handoff mirror the real product, simulated in your browser. In production the agent connects to your WhatsApp Business number and retrieves from your own operational data, engineered to PDPL.

The fix

Three steps, built and operated by us.

01 · Understand

Tuned for Najdi and Hijazi as people actually write — not the Modern Standard Arabic the textbook bots assume.

02 · Answer

Grounded in your own operational data through retrieval, so it resolves the high-volume intents end to end.

03 · Hand off

When it is out of depth it escalates cleanly, with the full transcript and a structured summary for your agent.

Proof, not a prototype

Retrieval and Arabic voice, in production.

The retrieval-over-operational-data engine runs live on Altitude Real Estate, and the Arabic speech stack on PhonicsLab. We build and operate both — the voice channel is the same engine when you want it.

Conversational & voice AI RAG Arabic dialect

~87%
WhatsApp is the most-used social platform in the Kingdom — the de facto service channel
Najdi · Hijazi
Built for the dialects your customers actually type

The business case

Put your numbers in. See what it’s costing you.

This isn’t a quote — it’s your exposure, computed from your own inputs. Adjust anything; the assumptions are shown.

ROI · your numbers live

The offer

from SAR 150,000 · 3–4-week pilot
  • One business line, your top 5–8 intents, on your WhatsApp number
  • Najdi/Hijazi comprehension on a held-out set of your real messages
  • Live containment and CSAT dashboard; clean human handoff
  • PDPL-aligned, data stays in-region
  • Expansion: build-and-operate, SAR 60–150k/mo scaled to volume

Book the pilot

The pilot

Prove it on one line, on your data.

A fixed-scope sprint puts the agent on one business line and your top intents, on your WhatsApp number, and reports containment and CSAT on a live dashboard. You decide on the numbers; then we run it.