← AI Front Desk · Pharmacy chains

Their refill shouldn’t depend
on someone picking up the phone.

Refill, stock and script questions swamp counters and phones — chronic scripts lapse and patients quietly switch pharmacies. Kaephor’s AI Front Desk runs WhatsApp refill reminders, live branch-stock lookup and prescription-image intelligence, 24/7 in Najdi and Hijazi — and deflects the routine calls. Chat with it now.

A pharmacy where the Kaephor AI Front Desk answers a patient in Arabic on WhatsApp

Hands-on

Message it like a patient. Then switch Kaephor off.

Send a Najdi or Hijazi message and watch it refill or look up stock. Then flip to “Without Kaephor” and send the same thing — see what happens today.

Kaephor Front Desk · WhatsApp live demo

Send a message to chat with the agent

A demonstration on sample replies: the comprehension, the booking and the handoff mirror the real product, simulated in your browser. In production the agent runs on your WhatsApp Business number, your branch inventory and your patient records, engineered to PDPL.

The fix

Three steps, built and operated by us.

01 · Answer & remind

Refill, stock and script questions answered in seconds, 24/7, in Najdi and Hijazi — and chronic patients reminded before the script lapses.

02 · Look up & reserve

It checks live branch stock, reserves the medicine at the nearest branch, reads the prescription image, and triggers auto-reorder.

03 · Deflect & hand off

It deflects the routine call volume off your counters and phones, and hands clinical questions to the pharmacist with full context.

Proof, not a prototype

Retrieval over your own inventory, in production.

The retrieval-over-operational-data engine runs live on Altitude Real Estate, and the Arabic speech stack on PhonicsLab. We build and operate both — the same engine handles refills and stock for your branches.

Conversational & voice AI RAG Arabic dialect

~60%
of routine refill-and-stock calls the agent can deflect off your counters — at chain scale
Najdi · Hijazi
Built for the dialects your patients actually type

The business case

Put your numbers in. See what it’s costing you.

This isn’t a quote — it’s your exposure, computed from your own inputs. Adjust anything; the assumptions are shown.

ROI · your numbers live

The offer

from SAR 150,000 · 4-week pilot
  • Your WhatsApp number, your branch inventory, your records
  • Refill reminders so chronic scripts never lapse
  • Live branch-stock lookup, reservation and auto-reorder
  • ~60% routine-call deflection; clean handoff to the pharmacist
  • PDPL-aligned, data stays in-Kingdom
  • Expansion: build-and-operate from SAR 75,000/mo, scaled to volume

Then the Scale tier — see full pricing.

Book the pilot

The pilot

Prove it on one region of branches.

A fixed-scope sprint puts the Front Desk on your WhatsApp number and one region’s branch inventory, runs real refill reminders, and reports call deflection and recovered refills on a live dashboard. You decide on the numbers; then we run it.